How E2 Innovations LLC collects, stores, processes, and protects information across all our products. This unified policy applies to AccessFix / E2AF, TeachAssist, PPQMFix, ScienceFix, Virtual Labs, and our company websites. It supersedes any earlier product-specific privacy policies.
● Effective Date: June 20, 2026 — Supersedes the AccessFix Privacy Policy dated April 26, 2026
We never read your documents. The text and images inside files you process are sent to our AI engine, used to generate accessibility fixes, and then discarded. We do not store them.
We never sell or share your data. Not with advertisers, not with data brokers, not ever.
We do log usage statistics — file types, fix counts, timestamps — to provide accessibility dashboards and accreditation reports. File names are stored only as one-way hashes unless you opt in to full names.
You control your data. Request deletion at any time by emailing info@e2innovations.ai. We respond within five business days.
This Privacy Policy is issued by E2 Innovations LLC ("we", "us", "our", "E2 Innovations") and applies to all our products and services, including:
dashboard.e2innovations.ai — institutional admin dashboardThis unified policy supersedes any earlier product-specific privacy policy, including the AccessFix Privacy Policy dated April 26, 2026. The commitments made in that earlier policy are preserved and expanded upon here.
"Personal data" means information that identifies you, such as your name, email address, or institution affiliation. "Document content" means the text and images inside files you ask our software to process.
Our software stores the following data in your browser's local Chrome storage (chrome.storage.local) or, for Desktop applications, in a local data folder. This data stays on your device and is not transmitted to E2 Innovations except as described in this policy.
When you trigger a scan in our software, the extension or application reads the content of the page or file to identify accessibility issues. Most of this analysis happens entirely within your browser or computer.
Word, PowerPoint, Excel, and text-based PDF metadata fixes also run entirely in your browser or local application — no file content is sent externally.
Some features use cloud-based AI processing. These features send file content from your browser or computer to a service operated by E2 Innovations, which forwards it to our AI processing partner. The AI features include:
When you use one of the AI features above, the relevant content (an image, a PDF, an uploaded file, or images from the active web page) is base64-encoded in your browser and sent over an encrypted HTTPS connection to E2 Innovations' processing endpoint. Our service validates your license key, deducts the applicable credits, then forwards the content to our AI processing partner for analysis. The AI's response is returned to your browser, where our software uses it to build an accessible document or apply alt text. The original file content is not stored on E2 Innovations infrastructure beyond the processing of your request.
Because AI processing involves sending file content to cloud services, you should not use our AI features on documents containing protected personal information. This includes (but is not limited to) tax forms (W-2, 1099), Social Security numbers, medical records, FERPA-protected student records, financial statements, payroll documents, identification documents, and any other personally identifiable or legally protected data. Our software is designed for course materials, instructor-authored content, and other non-sensitive documents.
Content sent through our AI processing partner's API is retained for up to 30 days for trust-and-safety review purposes, after which it is automatically deleted. Our AI processing partner does not use this content to train AI models, and we do not authorize any such use.
To request earlier deletion of specific content sent for AI processing, email info@e2innovations.ai with the approximate date and time of the upload, and we will coordinate the deletion request on your behalf.
Institutional customers conducting a vendor security review may request the identity and data-handling details of our current AI processing partner under a Non-Disclosure Agreement by contacting info@e2innovations.ai.
Starting in June 2026, AccessFix / E2AF includes optional dashboards showing your usage history. We log a row in our analytics database each time you perform an action (fix a file, generate alt text, convert a PDF).
| Field | Stored? | Why |
|---|---|---|
| License key | Yes | Identify whose dashboard the entry belongs to |
| Institution name | Yes (if your license has one) | Roll up data for institutional admin dashboards |
| Action type | Yes | e.g. "fix", "convert_pdf", "alt_text" |
| File type | Yes | e.g. "docx", "pptx", "pdf" |
| File name (hashed) | Yes (always) | SHA-256 hash; lets dashboard count unique files without revealing names |
| File name (plain text) | Only if you opt in | Off by default. Toggle in your dashboard preferences. |
| Issues found and fixed counts | Yes | For dashboard statistics |
| Credits charged | Yes | For billing records |
| Timestamp | Yes | For activity charts |
| Platform and app version | Yes | To diagnose version-specific issues |
| File contents | NEVER | — |
| AI-generated text (alt text, rewrites) | NEVER | — |
By default, file names are stored only as hashes. To enable or disable full file name storage, open the AccessFix / E2AF Chrome extension or Desktop app, navigate to the "📊 My Stats" tab, and toggle "Log full file names". This setting applies only to new activity going forward; previously hashed entries remain hashed.
Our processing service is hosted on a managed cloud platform that automatically records operational metadata for service health and debugging. Our processing service is implemented to record only operational metadata — request timestamp, response status code, and error information when a request fails — and does not write document content to logs as part of its normal operation.
Operational logs at our hosting provider's tier are retained for 24 hours and then automatically deleted by the provider.
When you purchase a license, we record the following information in our license database:
We do not collect or store your name, mailing address, browsing history, or any other personal identifier through our software itself. Payment processing is handled separately by Stripe and is governed by Stripe's own privacy policy at stripe.com/privacy. We do not receive or store your payment card details.
Our Chrome extensions request the following Chrome permissions, each strictly necessary for documented features:
Our extensions do not request or use any Chrome permissions beyond those listed above.
We do not use your information for advertising, marketing to third parties, or AI model training.
| Data Type | Retention Period |
|---|---|
| AI processing partner content (uploaded files for AI analysis) | 30 days (then auto-deleted) |
| Operational logs at hosting provider | 24 hours |
| Usage analytics (dashboard data) | 36 months (aligns with HLC accreditation cycle) |
| License records (active subscription) | Duration of subscription |
| License records (after cancellation) | 7 years (for accounting purposes) |
| Computer fingerprints (Desktop) | While license is active; deleted when license expires |
| Contact form submissions | Indefinitely (deletable on request) |
| Email correspondence | Business records; deletable on request |
To request earlier deletion of your data, email info@e2innovations.ai with your license key. We will respond within five business days.
You have the right to:
To exercise any of these rights, email info@e2innovations.ai from the address associated with your license. We will respond within five business days.
We take reasonable measures to protect your data, including:
However, no internet-connected system can be guaranteed perfectly secure. If we discover a data breach affecting you, we will notify you within 72 hours of confirming the breach.
Our software can be used by educators within institutions subject to the Family Educational Rights and Privacy Act (FERPA) and similar laws. The AI features should not be used to process documents that contain personally identifiable student information (grades tied to names, disciplinary records, IEPs, transcripts, or similar), because such use would constitute disclosing those records to a cloud AI service.
Educators may use our non-AI features (Word, PowerPoint, Excel, and text-based PDF accessibility fixes) on any documents, since those operations occur entirely within the user's browser and do not transmit content externally.
If your institution requires a Data Processing Agreement or FERPA addendum, contact info@e2innovations.ai.
For users in the EU/EEA, we are the data controller for the limited personal data described in Section 3. The lawful basis for processing is:
You may lodge a complaint with your local data protection authority if you believe we have mishandled your data.
For California residents, you have the rights described in Section 15. We do not sell personal information. We do not "share" personal information for cross-context behavioral advertising.
We strive to comply with applicable data protection laws in every jurisdiction where our customers operate. If you have questions about local compliance, contact us.
Our products are designed for use by educators and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
When educators use our software to process course materials, any student information that incidentally appears in a document is treated as transient and is never stored.
E2 Innovations LLC may update this Privacy Policy from time to time as our products evolve or as our processing arrangements change. When we do, we will:
Continued use of our software after changes are posted constitutes your acceptance of the updated policy.
This Privacy Policy is governed by the laws of the State of Wyoming, United States. Any disputes arising from this policy or your use of our products shall be resolved in the courts of Laramie County, Wyoming.
For any privacy-related questions, requests, or complaints:
E2 Innovations LLC
1621 Central Ave, Cheyenne, WY 82001
Email: info@e2innovations.ai
Phone: (540) 288-4608
Website: e2innovations.ai
We aim to respond to all privacy-related inquiries within five business days.
If you live in the European Union and we are unable to resolve your concern, you may contact your local data protection authority.